OverviewCompetitive Salary, Company Car, Employee BenefitsThe Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986.
Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model.
Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas.
Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.RoleWe are looking for a dedicated and empathetic In Work Mentor to support our customers in the post-placement phase of their employment journey through the Inclusive Employment Australia (IEA) program.
This role is key to ensuring sustainable employment outcomes by providing tailored support, engaging with employers, and coordinating with internal and external stakeholders.Location and travelThis is a full-time role based in Wangaratta.
Travel to Lavington will be required to support customer and employer engagement.Key ResponsibilitiesManage all customers in the In Work phase of IEA servicingProvide place-based and office-based support to ensure employment sustainabilityDevelop and implement tailored Workplace Assessment Support PlansEngage with employers and service partners to support customer retentionCollaborate with internal teams and external services to ensure holistic supportPromote and apply inclusive workplace practices, including reasonable adjustmentsMonitor servicing requirements and manage claim submissionsMaintain accurate records and ensure compliance with IEA standardsMentor customers to navigate workplace challenges and build confidenceRepresent Personnel Employment with professionalism and a customer-first approachWhat You'll BringExperience in mentoring, employment services, or post-placement supportStrong understanding of inclusive workplace practices and IEA servicing phasesExcellent interpersonal and stakeholder engagement skillsAbility to work independently across geographic locationsStrong administrative and documentation capabilitiesPassion for supporting individuals in achieving sustainable employment outcomesCompliance-ready: NDIS Worker Clearance, Police Check, Working with Children CheckCurrent Driver's LicenceWhy work with us?
At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere.
Our diverse and inclusive workplace values different perspectives and backgrounds, promoting a culture of equality and respect.BenefitsDedicated Induction and Onboarding timeFlexible work optionsHealth insurance and household expense benefitsHealth and Wellbeing appNot-for-profit salary packagingBirthday leave (Conditions apply)Smartphone and laptop providedRelocation opportunities: City, Sea, Mountains, CountryAccredited training opportunitiesEmployee Assistance Program: career, family, financial, and health counsellingApplication ProcessTo apply, submit your resume, evidence of relevant qualifications and a cover letter detailing your interest and suitability.
Applications close on Friday 26th September 2025.
Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.Additional InformationPreferred candidates must complete an online psychometric assessment and compliance checks, including NDIS workers clearance, National Police, and Working with Children checks.
A driver's licence is essential.
For a position description or more information about the role, please email our People and Culture team on (emailprotected)The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.Important noticeUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
Do you have a current Australian driver's license?
Candidates will be required to undertake compliance checks which may include Police Checks, Working with Children/Vulnerable People Checks, and NDIS Worker Screening Checks.
Are you willing to obtain these should you be successful?
What is the notice period for your current employment?
Please detail your minimum salary expectations (excluding super).
What motivated you to apply for this position?
The final part of the recruitment process is to conduct reference checks; are you able to provide two professional references for us to contact?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 In Work Mentor
🏢 Personnel Group
📍 Wangaratta