Transformative Opportunities
We are seeking a skilled Production Service Engineer to join our team.
* This role involves leveraging troubleshooting expertise to excel and grow in this opportunity
* Proactively prevent repeatable issues using software development, systems engineering, and networking skills
* Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
* Provide relief and sustainable resolution to issues within our infrastructure and application stack
* Drive monitoring and automation initiatives
About This Role
Key Responsibilities:
* Strong troubleshooting skills are essential for success in this position
* Familiarity with Linux OS (and/or) networking experience as baseline.
* 5+ years' experience with DevOps automation, CI/CD pipeline and agile methodologies
* 5+ years' experience with Cloud technologies, preferably Azure
* Expertise in Observability and Monitoring of applications, services, and networks at scale
* Coding in various languages; Python, JavaScript, and Ruby preferred
* MySQL database administration, troubleshooting, and performance tuning
* Networking skills, IP addressing and routing.
* A strong team-first attitude and an uncompromising attention to detail are required.
* Good collaboration and communication skills are necessary.
* Ability to work in shifts that cover one weekend day.
* Experience developing on the ServiceNow Platform is a bonus
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Requirements:
* An Australian Baseline Security Clearance is mandatory
* A strong team-first attitude and an uncompromising attention to detail are required.
* Good collaboration and communication skills are necessary.
* Ability to work in shifts that cover one weekend day.
* 5+ years' experience with DevOps automation, CI/CD pipeline and agile methodologies
* 5+ years' experience with Cloud technologies, preferably Azure
* Expertise in Observability and Monitoring of applications, services, and networks at scale
* A networked mindset and understanding of data distribution architectures