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Community manager - officer

Melbourne
Dfp Recruitment
Community manager
Posted: 23 April
Offer description

About the Client

Our client is a well‐established operator of residential communities across Australia, providing high‐quality, affordable, and connected living environments. They are focused on creating safe, inclusive, and well‐managed communities where residents feel supported and engaged. Their on‐site leadership roles are central to ensuring strong community outcomes, operational efficiency, and positive resident experiences.

About the Role

We are seeking an experienced and community‐focused Community Manager to join our client in a full‐time, on‐site role based in Officer. This role is the senior on‐site leader responsible for the day‐to‐day management of a residential community, with a focus on resident engagement, community operations, facilities oversight, compliance, and administration. You will lead and coordinate on‐site contractors while working closely with a broader operational team.

This is a full‐time, Monday–Friday role with some after‐hours availability required for urgent matters and occasional community events. Flexible arrangements may be considered to support work‐life balance.

Key Responsibilities

* Oversee day‐to‐day operational, administrative, and community management functions of the site
* Act as the primary point of contact for residents, homeowners, and their families
* Provide leadership and supervision to on‐site contractors and service providers
* Ensure compliance with relevant legislation, planning permits, and organisational policies
* Manage resident agreements, documentation, and arrears in line with applicable regulations
* Oversee maintenance of facilities, grounds, and communal infrastructure
* Ensure communal areas are safe, clean, and well‐maintained at all times
* Support budgeting, financial tracking, and reporting requirements
* Prepare operational updates and reports for leadership
* Coordinate and support resident engagement activities and community events
* Respond to and manage after‐hours matters when required

About You

You are an organised, people‐focused leader with strong communication skills and the ability to balance operational management, compliance, and resident engagement.

You thrive in a role where no two days are the same and take pride in maintaining a safe, welcoming, and well‐functioning community environment.

* Experience in community management, property management, hospitality, or tourism
* Strong interpersonal and stakeholder engagement skills
* Sound administrative and organisational capability with attention to detail
* Understanding of compliance requirements in residential or facilities environments
* Proficiency in Microsoft Office (experience with property or booking systems desirable)
* Ability to work independently and lead on‐site contractors or small teams

EEO and Accessibility

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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