Member Support Specialist Job Description
This role requires a professional with exceptional customer service skills to handle various banking inquiries and transactions via phone and email.
About the Role
We are seeking an experienced community-focused specialist to join our team for a 12-month fixed term contract.
Main Responsibilities
* Handle member inquiries and transactions
* Provide top-notch customer service support
Requirements
To be successful in this role, you will need:
* A passion for delivering exceptional customer experiences
* RG146 Tier 2 certification or willingness to obtain it through support
Benefits
By joining our team, you will have the opportunity to:
* Makesignificant impact in a community-driven environment
What We Offer
We offer a supportive work environment and opportunities for growth and development.