SIRROM is a well-established, Australian owned business, providing accommodation and facility services for remote workers. With 55 years’ experience, SIRROM has a comprehensive understanding of what effective integrated facility services means to the overall operational success of our clients. We have earnt our reputation through delivering tailored catering and hospitality services, great food with great people, to remote accommodation facilities. As we grow, we're looking for passionate professionals to join our dynamic team in workforce villages across QLD. If you're ready to make a difference and be part of a company with a rich legacy of excellence, we want to hear from you! The Role: Maintain a professional and service-focused hospitality culture with emphasis on room maximisation and quality food service Keep adequate stock levels Coordinate and manage an approved roster structure Promote a safety culture for both staff and clients Ensure high standards of hospitality and facility service quality Provide top-notch accommodation management Build and maintain strong client relationships based on trust and performance Offer smooth reservation services Understand client contracts and obligations Comply with Sirrom's reporting requirements and policies Participate in site audits and ensure compliance with Sirrom Policies & Procedures Engage in facility maintenance and replacement programs for Sirrom assets Handle special projects and tasks as assigned by the Operations Manager Manage property key performance criteria effectively Oversee housekeeping management Oversee grounds and environmental management Oversee administrative management Report on budgetary performance and provide projections Develop and manage supply contracts Report key KPIs as requested We’re looking for candidates with: Relevant tertiary qualifications in a business discipline or hospitality discipline and/or extensive and demonstrated successful management experience is desirable Previous experience in a senior management position, preferably in the hospitality industry or Facilities Management Sound working knowledge of the Workplace Health and Safety Act 1995 and associated regulations Highly developed human resource management skills Highly developed business management skills Highly developed written and verbal communication skills Highly developed interpersonal skills Developed time management and organisational skills Sound financial analysis skills Sound planning and problem-solving skills Developed negotiation skills Highly developed community relations skills Working knowledge of the use of Accommodation Management Systems Environmentally sensitive To be considered, you must have or be willing to obtain: National Police Check - no more than 1 month old To be able to pass a pre-employment medical and drug screening Approved Manager's License / RSA Cert 3 in Commercial Cookery or higher / Diploma of Management (advantageous) White Card (advantageous) Standard S11 certificate (advantageous) COAL BOARD MEDICAL (advantageous) ISI Induction (advantageous) 4wd certificate (advantageous) *We appreciate all applications, but only shortlisted candidates will be contacted. All shortlisted applicants must attend a face-to-face or online interview and pass a pre-employment medical, including drug and alcohol testing.