Job Title: Claims Assistant
Company: Professional Building Group (PBG)
Location: North Geelong, Victoria
About Us:
Professional Building Group (PBG) is a leading insurance building company specialising in providing exceptional service and high-quality repairs to policyholders. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do. We are currently seeking a dedicated and detail-oriented Claims Assistant with experience in the insurance or insurance building industry to join our dynamic team in Geelong, Victoria.
Role Overview:
As a Claims Assistant at PBG, you will play a vital role in supporting our claims department. You will assist with the administration and management of insurance claims, ensuring that all processes are handled efficiently and effectively. This position is ideal for someone with experience in the industry who thrives in a fast-paced environment, possesses excellent organisational skills, and is passionate about delivering outstanding customer service.
Key Responsibilities:
* Assist in the processing and administration of insurance claims.
* Liaise with customers, insurers, subcontractors, and other stakeholders to gather and provide necessary information.
* Maintain accurate and up-to-date records of claims.
* Support the claims team in resolving issues and addressing queries.
* Coordinate with building supervisors to ensure seamless claim handling.
* Prepare reports and documentation as required.
Qualifications and Skills:
* Previous experience in a similar role within the insurance or building industry is essential.
* Strong organisational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Proficient in the MS Office Suite; experience with job management systems, including Prime EcoSystem, would be advantageous.
* Attention to detail and a high level of accuracy.
* Ability to work independently and as part of a team.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for professional development and career growth.
* A supportive and collaborative work environment.
* The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.
How to Apply:
If you are a motivated individual with the required experience and a passion for the insurance building industry, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
Apply now and join PBG in making a difference in the lives of our policyholders.