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Regional manager wa and sa

Perth
EatClub
Posted: 5 March
Offer description

What You'll Do Join the Food Tech Revolution at EatClub!About Us EatClub is one of Australia's fastest growing tech companies backed by iconic chef Marco Pierre White and trusted by thousands of restaurants across Australia and the UK.Our mission is simple: Help restaurants fill empty tables. Help diners discover last-minute dining deals. Help the hospitality industry thrive.With more than 2 million diners on the app and rapid global expansion, we are building a global platform and are looking for top performers who are driven by performance, growth, and winning.The Opportunity The Regional Manager, WA and SA is responsible for the overall health, performance, and readiness of EatClub's WA and SA marketplace. Sitting within the Account Management organisation, this role plays a critical part in shaping supply quality, driving retention, and turning city-level insight into consistent, sustainable performance.Leading the WA and SA Account Management team, the Regional Manager sets the standard for inventory quality and venue outcomes across the state. They work closely with Sales and Marketing, providing clear city and postcode-level insight that informs where and how execution should focus, ensuring the marketplace is always ready to scale.This is a senior, hands-on role combining people leadership, commercial judgement, and a deep understanding of how cities perform on the ground.This role reports to the Head of Account Management, Australia.What You'll DoAccount Management LeadershipLead, coach, and develop the WA and SA Account Management teamSet clear expectations around performance, quality, and execution standardsAct as the senior escalation point for complex venue or commercial issuesEnsure national AM processes and standards are consistently applied, with appropriate local nuanceRetention, Deal Quality & Supply HealthOwn venue retention and churn outcomes across WADrive high-quality deal structures, strong inventory depth, and effective time-of-day coverageEnsure venues are set up to perform sustainably and convert demand into strong outcomesIdentify early risk signals across venues and intervene proactivelyCity & Postcode-Level InsightBuild a deep understanding of WA and SA performance at a city and postcode levelIdentify priority postcodes for supply improvement or scalingSurface gaps in inventory depth, deal mix, timing, or venue coverageTranslate on-the-ground insight into clear, actionable direction for Sales and MarketingSales & Marketing PartnershipInput into city sales planning by guiding where sales effort should focusPartner closely with Marketing on local initiatives and campaign readinessEnsure inventory is prepared ahead of demand pushes and growth initiativesSupport local execution of approved marketing initiatives through strong supply readinessCommercial Judgement & Market StewardshipMake informed recommendations on local commercial decisions and trade-offsBalance venue outcomes, customer experience, and long-term market healthRepresent WA and SA in cross-functional discussions relating to supply, retention, and market performanceWhat Success Looks LikeLow churn and strong venue retention across WA and SAConsistently high-quality, well-structured deal inventory in priority postcodesClear, trusted city-level insight that improves sales focus and marketing effectivenessA high-performing, engaged Account Management teamA marketplace that is consistently ready to support demand and growthWhat We Are Looking For7+ years' experience in Account Management leadership, marketplace operations, or regional commercial rolesProven experience leading teams and owning retention and quality outcomesStrong commercial judgement and comfort making trade-offsHighly data-informed, but grounded in field-level executionComfortable partnering closely with Sales and Marketing without owning those functionsExperience in hospitality, marketplaces, or high-growth technology environments preferredWhy You Will Love EatClubUncapped commission with strong earning potentialClear career progression as EatClub scales in Australia and internationallyExposure to new market launches and international expansionHigh autonomy and ownership over your territoryA collaborative, high-performance, results-driven cultureStaff discounts and dining vouchers to enjoy through EatClubIf this sounds like you, apply and tell us your story!We love a good cover letter. The more you, the better.#J-18808-Ljbffr

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