Job Summary
Join JLL's dynamic property management team at one of Southbank's premier commercial properties. We are seeking an experienced Building Supervisor to manage daily operations at 28 Freshwater Place, a prestigious 34,000 sqm NLA office building.
Reporting to the Senior Engineering and Operations Manager, you will be responsible for the ongoing operation and compliance of this premium A‐grade property. It is a hands‐on on‐site role offering excellent career development within JLL's property management division.
Responsibilities
* Oversee comprehensive building operations Monday‐Friday, 8:30 am‐5:00 pm.
* Represent JLL and building owners to tenants, building and maintaining strong working relationships.
* Coordinate all parties required for seamless property operations.
* Monitor plant and equipment operations and conduct regular building inspections.
* Organise access and keys whilst ensuring building security at all times.
* Provide after‐hours emergency support and attend scheduled testing as required (with time‐in‐lieu arrangements).
* Participate in annual Planned Preventative Maintenance program completion.
* Manage tenant service request platform and Risk and Compliance programs.
* Ensure all Essential Safety Measures requirements are consistently met.
* Coordinate specialist contractors and monitor performance against contract deliverables.
* Maintain JLL's online Evolution platform for PPM and Customer Service Requests.
* Conduct regular audits and assessments to ensure OHS legislation compliance.
* Manage operational issues, repairs and maintenance within agreed expenditure limits.
* Coordinate effective management and direct supervision of all property services.
* Assist with tender documentation preparation and service contract management.
* Ensure all service contract deliverables meet JLL and client requirements.
* Participate actively in risk and OPS AIDE audits, promptly addressing action items.
* Support capital works programs including comprehensive contractor management.
* Periodically inspect complex and plant to determine repair work priorities and safety aspects.
* Contribute to NABERS/Green Star performance objectives working with contractors.
* Participate in annual NABERS audits and efficiency monitoring.
* Assist with preparing annual operations and capital works budgets.
* Provide input for monthly operational reports and quarterly budget updates.
* Gather information and statistics for management reviews and auditing obligations.
Qualifications
* Tertiary qualifications in Facility Management or related field (desirable) OR substantial practical experience in A‐grade, premium commercial or retail property management.
* Demonstrated technical knowledge, especially HVAC and electrical systems.
* Proven contractor management experience with strong performance monitoring capabilities.
* Thorough understanding of compliance and risk management requirements.
* Capacity to work unsupervised whilst managing multiple complex issues within tight deadlines.
* Goal‐oriented mindset focused on meeting performance targets.
* Exceptional customer service ethic and positive approach to meeting client needs.
* Excellent communication abilities across all formats – written and verbal at all organisational levels.
* Proficiency in Yardi and JLL systems highly desirable.
* Proactive problem‐solving attitude ensuring quick and efficient issue resolution.
* Ability to work positively within team environments including contractors and body corporate stakeholders.
* Strong organisational skills with ability to manage concurrent priorities effectively.
Benefits
* Great employee discounts off fitness, wellbeing & other renowned brands.
* 18 weeks paid maternity leave.
* Private Health Insurance Discounts.
* Active Social Club.
* Employee assistance program.
* Novated Lease for EV cars.
* Paid time off for volunteer work.
* Career opportunities with Australia's #1 Commercial Real Estate firm.
* Premium offices.
Location
On‐site – Melbourne, VIC
How to Apply
Interested candidates, please apply via the link below quoting job reference number REQ487219.
Equal Opportunity Employer
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
We encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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