Customer Experience Specialist
We strive to deliver exceptional customer experiences in person, over the phone, and online.
* Ensure a safe work environment for yourself and others by implementing best practices and maintaining a clean workspace.
* Provide genuine service and create moments that matter with customers through active listening and empathy.
* Contribute to positive sales performance through excellent customer service by meeting sales targets and delivering high-quality interactions.
* Maintain showroom presentation and merchandising standards by ensuring accurate product placement and attractive visual displays.
* Process stock, receive, dispatch, and store items efficiently and accurately to meet business needs.
* Be an enthusiastic, cooperative, and collaborative team member, contributing to a positive team culture by participating in regular meetings and providing feedback.
This role involves lifting, bending, and climbing, so you should be physically capable of performing these tasks. We welcome applications from individuals without prior industry knowledge or experience.
As a valued team member, you can expect:
* A safe and inclusive work environment where everyone feels respected and supported.
* Competitive rates of pay and penalty rates for working on weekends.
* Fortnightly pay cycles and opportunities for career development and growth.
* Employee reward and recognition programs that celebrate your achievements and contributions.
* No late-night trading or shift work, allowing you to maintain a healthy work-life balance.
* Ongoing training and support to help you succeed in your role and advance your career.
* Regular communication and feedback to ensure you feel informed and engaged.
Our company is a leader in the automotive aftermarket parts market, recognized for our expertise, knowledge, and commitment to quality. Our team members are valued and appreciated, and we offer supportive, rewarding, and inclusive careers that help you grow and thrive.