Duty Manager – Rydges Sydney Airport
Join EVT – Entertainment, Ventures, Travel (EVT) and become a key part of our hotel operations team at Rydges Sydney Airport.
Pay Range
Base pay: AUD $79,589.29 per year (pay is based on skills and experience).
About EVT
EVT is a market‐leading experience creator with over 140 entertainment venues, 150 award‐winning restaurants and bars, and 80+ hotels including QT, Rydges, Atura, LyLo, Independent Collection, and Thredbo.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts offers a diverse range of elevated city, suburban and resort‐style hotels, delivering a local, comfortable experience for all guests.
About the Role
Duty Manager – you will lead the Front Office team, managing daily hotel operations in the absence of the Hotel Manager, ensuring smooth service delivery, guest satisfaction, security, and profitability.
Skills & Experience
* 2‐3 years in a duty manager or similar role within a branded or independent hotel.
* Ability to lead hotel operations independently, ensuring professional service delivery.
* Strong understanding of Front Office operations: rostering, guest arrivals/departures, team coordination.
* Experience managing hotel security, guest complaints and incident reporting.
* Proficiency in rate management and revenue maximisation through collaboration with key departments.
* Excellent communication and interpersonal skills fostering positive relationships.
* Promotion of hotel features and services, cultivating a strong sales culture.
* Commitment to high service standards and brand values.
* WH&S compliance, crisis management and safeguarding hotel assets.
Key Accountabilities
* Lead and oversee hotel operations during shifts.
* Support and supervise Front Office operations, ensuring staff presentation and standards.
* Maintain guest satisfaction, resolving issues and promoting a welcoming culture.
* Monitor hotel security and safety procedures, ensuring WH&S compliance.
* Drive occupancy and revenue by supporting rate‐management strategies.
* Communicate across departments for operational efficiency.
* Assist with rostering, staffing and cost control to meet targets.
Benefits & Perks
* Team member discounts from day one.
* 50% off stays at EVT hotels.
* $2 movie tickets and discounts on Moonlight, Gold Class, Candy Bar.
* Winter & summer savings at Thredbo.
* Career growth opportunities through EVT network.
* Community volunteering and charitable giving.
* Access to Australia and NZ's largest and most diverse experiences company.
Join the team and become an EVT experience creator, a Daymaker, and make a positive impact on our people, communities, and environment every day.
When you click apply, you'll be taken to our secure EVT careers portal powered by Dayforce.
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