The key duties of the position include:
The Role
The APS 5 Psychology Assistant is responsible for all aspects of office administration in a busy psychology service. They will be the key point of contact for external enquiries, and responsible for managing appointment workflows, record keeping, and psychological test administration.
Key duties:
* Coordinate and perform practice management and administration duties, including client liaison, appointment scheduling, and records management.
* Administer, mark and record results of psychological and aptitudes tests and arrange the preparation of test materials and venues.
* Collate and conduct research activities including data management to support and advise the Senior Psychologist.
* Demonstrate and apply an understanding of client confidentiality requirements in accordance with legislation, policies and procedures.
* Tailor communication style and approach to meet the requirements of ADF personnel in a service environment.
* Work collaboratively and operate as an effective team member of a small team.
* Evaluate self-referred clients’ requirements to provide appropriate services.
About our Team
The Navy Psychology Coonawarra section is located in the beautiful Northern Territory (Darwin), and our team consists of a Senior Psychologist and uniformed Navy Psychologist. The Psychology Assistant will also provide remote support to the team in Navy Psychology Cairns.
The teams work together to achieve a high standard of psychology service provision, liaising regularly with command elements, health providers and other wellbeing stakeholders.
Our Ideal Candidate
We are looking for a highly motivated and experienced medical administrator. Experience in a psychology clinic or similar health environment is desirable. This role is analogous to a practice manager, but will include reception duties and psychometric test administration.
Key attributes:
* Ability to perform and achieve complex administrative tasks and activities under limited direction of the Senior Psychologist.
* A detail oriented and organised professional, with the ability to handle multiple tasks simultaneously.
* Ability to develop and maintain a strong understanding of relevant legislative and policy frameworks, and how they apply to Navy Psychology.
* An exceptional communicator who is comfortable engaging with a range of stakeholders.
* An adaptable team player with a focus on building strong relationships.
* Experience conducting psychometric testing is highly regarded, but not essential as training will be provided in the role.
Eligibility
Security Clearance:
Applicants must be able to obtain and maintain a security clearance at “Baseline Vetting” level.
Mandatory Qualifications:
This Occupation requires an assessment by a registered Psychologist as competent to undertake the required duties. This will be completed during the interview process.
Getting to know the Department of Defence
The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit