Medical Receptionist – Casual
Location: Warragul, VIC
Practice: Warragul Medical Centre
Are you a people-focused and organised professional looking to join a supportive general practice team? Warragul Medical Centre is currently seeking a Casual Medical Receptionist to help us deliver high-quality care to our growing patient community.
Clinic Hours
Monday to Friday: 08:30 AM – 5:30 PM
Shifts available across weekdays, with flexibility to suit the right candidate.
About the Role
You'll be the welcoming face of the practice — greeting patients, managing appointments, and ensuring day-to-day operations run smoothly. This is an ideal opportunity for someone passionate about healthcare, service excellence, and working in a close-knit team.
Key Responsibilities
* Warmly greet patients in person and over the phone
* Schedule and manage appointments and recalls efficiently
* Handle patient enquiries and support both clinical and admin teams
* Maintain accurate and confidential patient records
* Process payments and Medicare claims
* Assist with general administrative tasks (scanning, filing, ordering stock)
What We're Looking For
* Experience in medical reception preferred
* Best Practice software experience preferred
* Excellent communication and interpersonal skills
* Strong attention to detail and ability to multitask
* Friendly, professional, and compassionate manner
* Reliable and able to adapt to a fast-paced environment
* Working knowledge of Medicare and billing processes a plus
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have a current Working With Children (WWC) Check?
* Must have permanent right to work in Australia
Training will be provided for the right candidate — especially those new to general practice or Best Practice software.
What We Offer
* Supportive team environment with hands-on training
* Flexible Casual hours to support work-life balance
* Opportunities for skill development in healthcare administration
* Beautiful regional setting in Warragul, free from city congestion
* Competitive hourly rate based on experience
Job Type: Casual
Pay: $28.00 – $32.00 per hour
Work Authorisation:
* Australia (Required)
Work Location: In person
Expected Start Date: 17/11/2025