Description
At Amazon, we are working to be the most customer‐centric company on earth. To get there, we need exceptionally talented, bright, and driven individuals. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a talented and committed Senior Workforce Planner to lead country wide staffing/high volume hiring events for our Customer Fulfillment & Delivery Services teams. In this high volume hiring space, you will manage the delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Additionally, this role requires owning the tactical development and delivery of community engagement plans, supporting labor demand planning with Finance and Supply Chain Teams.
Key job responsibilities
* Partner with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
* Determines the hiring strategy with the country, considering local market conditions and cost per hire
* Use multiple channels in sourcing and keep current on recruiting sourcing trends (relevant to high‐volume hiring) both in sourcing directly and via third party suppliers
* Interpret sourcing data to suggest viability of sourcing strategy and improvements needed
* Audits and evaluates rate cards by role / skill to ensure parity and consistently
* Challenges commercial contract terms and partners with Procurement / Legal to redraft contracts as required
* Examine and establish the causes of adverse trends in metrics, conduct root cause analysis and provide solutions
* Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
* Partners with Workforce Staffing leadership to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
* Owing process improvements initiatives including working with Product / Program Management teams on tech enablement and automation
Must be able to travel as needed to conduct events in various locations within your assigned geographical area (local travel up to 25%).
Basic Qualifications
* Demonstrated experience in a workforce planning role
* Solid understanding of, or experience within an operational environment
* Experience working with and influencing senior level stakeholders
* Experience with analytical tools and ability to dive deep into metrics and reporting
* Experience in vendor management
* Knowledge of Microsoft Office products and applications
Preferred Qualifications
* Experience developing policies and supporting documentation
* Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
* Financial planning or commercial analyst experience
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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