Experienced Service Manager
Darwin Motor Group | Darwin, NT
Full-Time | OTE $150,000
Ready to lead, inspire, and make a real impact?
If you’re motivated by results, enjoy developing strong teams, and want to be part of a progressive automotive group, this role is for you.
Darwin Motor Group is on the lookout for an experienced and driven Service Manager to take the reins of a busy, high-performing Service Department. This is a standout opportunity for a confident leader who thrives in a fast-paced dealership environment and is passionate about operational excellence and exceptional customer experiences.
About the Role
As Service Manager, you’ll be responsible for the end-to-end leadership of the Service Department. You’ll drive performance, mentor and develop your team, and ensure customers receive outstanding service every time. This is a hands-on leadership role where no two days are the same.
Key Responsibilities
* Lead and oversee daily service operations to ensure efficiency, quality, and profitability
* Motivate, coach, and develop technicians and support staff to perform at their best
* Drive customer satisfaction through strong processes and a customer-first mindset
* Monitor productivity, KPIs, budgets, and overall departmental performance
* Work closely with other departments to maximise dealership outcomes
* Ensure compliance with safety, environmental, and regulatory standards
* Handle customer concerns professionally, turning challenges into positive outcomes
What You’ll Bring
* Minimum 3+ years’ experience in automotive service management
* Proven success managing a high-volume service department
* Strong leadership and people-development skills
* Excellent communication and customer service abilities
* Confidence using dealership management and service software
* Solid technical knowledge and understanding of service operations
Why Join Darwin Motor Group?
* Competitive remuneration with OTE of $150,000
* A supportive, professional leadership team
* A stable and respected automotive group
* Opportunity to make your mark and grow your career
If you’re a proactive Service Manager ready for your next challenge, we’d love to hear from you.
Apply now by submitting your resume and a cover letter outlining your experience and suitability for the role.