Healthcare Support Specialist
In our dynamic and patient-focused environment, we are seeking a skilled Patient Liaison Officer to join our team.
About the Role
* This is an exciting opportunity for a motivated individual to work collaboratively with patients, clinicians, and health funds to ensure seamless communication and effective information exchange throughout the patient journey.
Key responsibilities include:
* Maintaining accurate and current information within patient administration systems to facilitate smooth admission processes.
* Coordinating patient admissions, completing necessary paperwork, and ensuring health fund requirements are met in a timely manner.
* Clearly communicating relevant health fund information to patients and key stakeholders.
* Liaising daily with clinical managers and pre-admissions teams to optimize patient flow and improve overall efficiency.
* Contributing to a supportive team environment that promotes excellent customer service and teamwork.
We are looking for a candidate who possesses:
* Proficient knowledge of the healthcare industry and health funds.
* Strong clerical and computer skills.
* Excellent communication and customer service skills.
What We Offer
As a valued member of our team, you will enjoy a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic work environment that supports your success.