Job Description
We are seeking an enthusiastic and detail‐oriented Restaurant Manager to lead our Guzman Y Gomez restaurant in Glandore, Adelaide. This is an exciting opportunity to manage a vibrant, fast‐paced dining establishment whilst delivering exceptional customer experiences and driving operational excellence. You will be responsible for overseeing all aspects of restaurant operations, leading a dynamic team, and ensuring our commitment to quality, service, and innovation is maintained at the highest standard.
* Lead, motivate, and develop a diverse team of staff, fostering a collaborative and inclusive workplace culture that encourages professional growth and career progression
* Oversee daily restaurant operations, including opening and closing procedures, ensuring all health and safety compliance standards are consistently met
* Manage financial performance by analysing sales data, controlling costs, and optimising profitability whilst maintaining quality standards
* Maintain exceptional customer service standards by engaging with guests, addressing concerns with empathy, and ensuring every visit exceeds expectations
* Recruit, train, and conduct appraisals for team members, providing constructive feedback and supporting their induction and development
* Manage inventory, stock rotation, and supplier relationships to ensure efficient operations and cost‐effectiveness
* Implement and monitor operational procedures, policies, and systems to enhance efficiency and maintain consistency across all service areas
* Analyse performance metrics and identify opportunities for improvement, implementing innovative solutions to drive business growth
* Ensure compliance with food safety regulations, licensing requirements, and organisational policies at all times
* Communicate transparently with senior management, providing regular updates on performance, challenges, and strategic initiatives
* Champion the Guzman Y Gomez brand values and vision, creating a welcoming environment that reflects our commitment to quality Mexican cuisine
* Manage scheduling, ensuring adequate staffing levels whilst maintaining flexibility to respond to business demands
Qualifications
* Minimum 3–5 years' experience in restaurant management or a similar senior hospitality role
* Proven experience managing teams in a fast‐casual or quick‐service restaurant environment
* Strong financial acumen with demonstrated ability to manage P&L, budgets, and cost controls
* Excellent communication and people skills, with the ability to lead, motivate, and inspire diverse teams
* Exceptional customer service orientation with a track record of delivering outstanding guest experiences
* Proficiency in restaurant management software and POS systems
* Strong organisational and time management abilities, with capacity to multitask in a dynamic environment
* Problem‐solving mindset with analytical skills to interpret data and drive informed decision‐making
* Resilience and flexibility to adapt to changing circumstances whilst maintaining service standards
Desirable Qualifications
* Hospitality Management qualification or equivalent professional certification
* Food Safety Certification or equivalent food hygiene qualification
* Knowledge of Mexican cuisine and familiarity with the Guzman Y Gomez brand values
* Experience in staff recruitment, training, and performance management
* Demonstrated commitment to innovation and continuous improvement in restaurant operations
Personal Attributes
* Assertive yet empathetic leadership style
* Visionary approach to business growth and operational excellence
* Organised and detail‐oriented with a transparent communication approach
* Inclusive mindset that values diversity and fosters collaborative teamwork
* Motivated and goal‐oriented with a commitment to achieving business objectives
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