Senior Lead Culture & Engagement
* Join the Capability, Culture and Safety team within the Department of Creative Industries, Tourism, Hospitality and Sport.
* Play a pivotal role in in driving behavioural change, strengthening organisational alignment, and ensuring all employees feel valued, supported and connected to the department's purpose.
* Clerk Grade 9/10 with a salary range of $ to - $ per annum plus superannuation.
* Ongoing role based in Sydney, NSW.
About the role
The Senior Lead, Culture & Engagement plays a key role in shaping a safe, inclusive, and high‑performing organisational culture across the department. Working in partnership with leaders and key stakeholders, this role is responsible for the design, delivery and evaluation of contemporary, evidence‑based strategies, policies and programs that enhance the employee experience and strengthen organisational capability.
This role leads a portfolio of work that drives cultural uplift across the department, ensuring alignment with NSW Government priorities, legislative requirements, and the department's strategic direction. The Senior Lead provides expert advice, builds strong relationships, and delivers wide ranging initiatives which enhance engagement, and foster a positive and vibrant workplace culture.
Key areas of focus include the development and implementation of culture and engagement strategies such as formal and informal recognition approaches management of end-to-end projects including the delivery and ongoing management of the NSW Public Sector People Matters Employee Survey and other feedback mechanisms; analysis and interpretation of employee feedback; and the delivery of impactful programs that address organisational needs and build workforce capability.
The position also champions continuous improvement by undertaking research, evaluating best practice, interpreting workforce data, and preparing insights and reports that inform decision-making, uplift organisational maturity and strengthen culture and engagement outcomes.
About You
You thrive in environments where you can combine strategic thinking with hands-on delivery, and you are motivated by the opportunity to contribute to a safe, inclusive, engaged and values-driven workplace.
You will bring knowledge of contemporary organisational development theories and practices to the role and have a proven ability to design, deliver and evaluate evidence‑based strategies, programs and initiatives that strengthen culture, and support a positive employee experience.
With strong project and program management capability, you have experience leading complex initiatives from concept to delivery. Your approach is proactive, collaborative and outcomes‑focused, enabling you to work effectively with diverse stakeholders and influence cultural uplift across the organisation.
Essential requirements
* Tertiary qualifications in human resources, organisational psychology, organisational development, behavioural science, leadership and/or equivalent professional experience
How to Apply
Please include a brief cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role. Applications must be submitted via our recruitment portal; applications will not be accepted by email.
To learn more about the role, please click here to download the role description. If you would like to discuss the role, please contact Nicola Styles, Associate Director Culture & Engagement on or at
Closing Date: Monday 9 February 2026 [10.00AM]
Contact: Lucy Weeding – or
Working at the Department of Creative Industries, Tourism, Hospitality and Sport
At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.
Together we:
* Create social and economic opportunities for the state
* Support the creation of jobs across the creative, visitor and night-time economies
* Prioritise First Nations artists, stories and culture
* Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
* Drive visitation through events, campaigns and visitor experience development
* Activate our night-time and creative economies to unlock unique precincts and community spaces
* Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
* Support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state's diverse cultural assets and history.
We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.
A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.