Laurent Bakery has always been driven by love and respect for the craft of French artisan baking and exists as a homage to the values of a village bakery. Our cafes are a Melbourne staple when it comes to French quality products with a 30year history around our beautiful cakes, scrumptious pastries and mouthwatering sandwiches and croquets. Our company is growing and with it comes a new and exciting opportunity for experienced cafe all-rounders to join our French cafe in the heart of Camberwell. Responsibilities We currently have an exciting opportunity for two experienced Cafe all-rounders to join our team in our busy Camberwell Cafe. We have a super friendly cafe team, focused on providing an exceptional experience to our customers on each and every visit. As a Cafe all-rounder, you will thrive in a fast-paced hands-on role supported by a passionate Store Manager and high performing team who are excited to sell our luxury brand. By providing support around the multiple stations in our café, you will support the team effort to achieve high standards in customer service, product quality and luxury café experience. The role will involve working the register, preparing food at our processing station, creating amazing coffees (we provide Barista training), serving customers on the floor, and working as a team to maintain hygiene, cleanliness and French luxury standards. Your roster will be flexible and may include rotation across shifts. Work on weekends and some public holidays is also required. What you will bring Hands on mindset and high energy to keep with the fast-paced environment of our cafes Deliver and maintain the highest standard of customer service to our valued customers Exposure to a busy cafe environment Barista training preferred Weekend and public holiday work will be required Previous experience in hospitality or food & beverage industry is needed What's in it for you A great opportunity to make a real impact and grow in the role Team discounts A fun and dynamic work environment with a very supportive leadership team Note: Full time/Casual and Part-Time roles available Job Types: Full-time, Part-time, Casual Pay: $15.00 – $25.00 per hour Benefits: Employee discount Schedule: Afternoon shift Morning shift Public holidays Rotating roster Shift work Weekend availability Supplementary Pay: Penalty rates Application Question(s): What does customer service mean to you? How do you upsell to customers to assist the cafe in achieving sales targets? Please explain what you do to help others in your team build their skills and confidence. Experience: Barista: 1 year (Preferred) Customer service: 1 year (Preferred) Cafe: 1 year (Preferred) Work Authorisation: Australia (Required) Work Location: In person