Director of Client Relations
We are seeking a highly experienced Director of Client Relations to join our team. The ideal candidate will have a strong background in managing client relationships across teams within the advertising industry.
The Director of Client Relations will be responsible for building and maintaining strong relationships with key stakeholders, ensuring projects run smoothly, effectively, and profitably. The ideal candidate will have exceptional leadership, strategic thinking, and communication skills, as well as the ability to bridge the gap between technical capabilities and creative execution.
The successful candidate will have:
* A deep understanding of industry trends and category insights
* Exceptional leadership, strategic thinking, and communication skills
* The ability to build and maintain strong relationships with key stakeholders
Key Responsibilities:
1. Kick-starting projects and driving them forward to ensure they are delivered on time, on budget, and to the client's expectations
2. Developing briefs and effectively briefing in and managing the team executing the work
3. Critiquing creative and understanding whether it is on brief before presenting to the client
4. Presenting the agency's work to the client and facilitating this process
5. Following through and ensuring all client feedback is addressed
6. Ensuring that all projects have a brief, timeline, and are accounted for either against the retainer or have an approved estimate before work commences
Requirements:
* 8-10+ years managing client relationships across teams within the advertising industry
* Commercial mindset with proven business acumen experience
* Laser-focused attention to detail
Bullfrog Culture:
* Act with respect
* Be brave
* Work together
* Be proud
* Be yourself