Job Opportunity: Supporting Families in Grief
A meaningful role awaits you as an Administrative Coordinator in a compassionate and service-driven organisation.
As a key member of the team, you will provide exceptional client service as the first point of contact for clients, visitors, and telephone enquiries. Your primary responsibility will be to maintain a welcoming, neat, and tidy reception area that reflects a professional image.
You will offer administrative support to the team, including data entry, preparing letters and presentations, receiving payments, and issuing accounts and associated correspondence. You will also identify service requirements with sensitivity to client grief, beliefs, traditions, and rituals.
Maintaining up-to-date knowledge of products and services is crucial in this role. You will complete funeral documentation accurately and on time, explain costs and payment terms clearly, and liaise with service providers, such as clergy, florists, newspapers, and other suppliers.
What We're Looking For:
We seek someone with experience working in a service-driven organisation, strong keyboard/computing and telephone operating skills, excellent interpersonal and communication skills, and the ability to work sensitively with grieving people and their families.
Candidates should be willing to undertake training and development programs, respond appropriately to client/family concerns, and possess current status as Justice of the Peace or eligibility to become certified. A current unrestricted driver's license is also required.
Join Our Team
Our organisation values sincerity and believes in assisting others with compassion. If you share this passion, we would love to discuss this opportunity with you.