Job Opportunity
We are seeking a seasoned professional to assume the role of Service Design Lead within our Public Sector practice. As a strategic leader, you will oversee and advise on large-scale projects, driving recommendations from concept to delivery.
* Prioritize and manage complex business challenges, articulating solutions that balance design ambitions with operational constraints.
* IDentify opportunities for innovation and optimize service experiences for government clients through evidence-based design.
The ideal candidate will possess a deep understanding of service design principles, combined with exceptional leadership skills to drive cross-functional teams towards impactful outcomes.
This is an exciting opportunity for a talented professional to shape and deliver high-quality service design initiatives that make a meaningful difference in the public sector.
Requirements
* A minimum of 5 years of experience in leading service design projects, preferably within consulting or digital environments.
* Demonstrated ability to develop and execute strategic roadmaps that drive service improvements.
* Strong problem-solving skills combined with excellent communication and stakeholder management abilities.