About the Role
Join our fast‐paced Kids Parties and Team Building Events team, based in Melbourne. We're looking for a friendly and motivated individual to organise operational delivery of hosted events while managing a team of 30+ contractors. The role involves ensuring the successful delivery of kids' parties and corporate team‐building events, offers experience in event management, operations, scheduling, and people and talent management, and provides flexible hours around a 9‐5 schedule within a hybrid work model.
Responsibilities
* Lead and manage a team of talented hosts/contractors across Australia.
* Recruit and develop a team of exceptional children's entertainers and team‐building facilitators.
* Oversee state‐specific Team Leaders to ensure effective on‐the‐ground organisation.
* Ensure hosts are well‐suited and thoroughly trained for their events.
* Provide ongoing training and regular feedback to hosts.
* Approve and manage host invoices and expense reports.
* Coordinate team schedules and manage availabilities.
* Oversee equipment management and event preparation.
* Manage post‐booking processes and customer feedback.
* Contribute to the creation of new kids' party packs, team‐building events and experiences.
* Analyse feedback trends to enhance event experiences and processes.
Skills and Experience
* Exceptional organisational skills and the ability to multi‐task.
* Strong relationship management skills with the ability to build strong rapport.
* Excellent problem‐solving abilities, remaining calm under pressure.
* Superior time management and people management skills.
* Keen attention to detail.
* A passion for working with kids and/or hosting your own events is a bonus.
* General office work experience is preferred
* Ideally, experience in event operations, management, delivery, or working with children. A passion for working with people is most important!
Benefits
* A vibrant culture characterised by a passionate team of over 40 people dedicated to achieving a mission that matters.
* Exposure to all areas of a growing event and experience company, including design, marketing, and sales.
* Enjoy our world‐class experiences firsthand, with frequent team‐wide functions and generous staff discounts across our portfolio.
* A dog‐friendly office in a prime Abbotsford, Melbourne location.
* A supportive, family‐like work environment where we constantly nurture and build our culture.
* Significant opportunities for growth, with ambitious expansion plans and exciting prospects for career advancement.
* Flexible work arrangements, including hybrid and remote options.
* Comprehensive training and development programs to help you grow professionally.
* Regular recognition and rewards for outstanding performance and contributions.
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