Square is looking for a dynamic Sales Leader to lead a team of 10-15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and set the foundation for long-term partnerships that help businesses thrive.
As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy.
If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you.
You will:
* Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation
* Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves
* Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets
* Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality
* Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream
* Implement best practices around prospecting, messaging, personalization, and outreach cadence
* Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization
* Test and iterate on messaging, channels, and tactics to improve response rates and engagement
* Develop scalable coaching frameworks, onboarding programs, and performance management systems
* Contribute to the broader BDR function strategy and share learnings across teams
You have:
* 3+ years of experience in sales development, business development, or outbound sales, with at least 1+ years in a leadership or coaching capacity
* Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets
* Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi-channel outreach
* Experience coaching sellers on messaging, objection handling, qualification, and activity management
* Data-driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions
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