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Service delivery lead

Melbourne
Leidos Australia
Posted: 23 April
Offer description

Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full‐timers), you can accrue up to 12 days of leave per year.

Due to the nature of the role, you must be an Australian Citizen and hold (or be able to obtain) an active NV‐2 AGSVA security clearance.

The Service Delivery Lead is responsible for ensuring the Development & Integration (D&I) squads within the Mission System at the Development Centre achieve their business goals. To accomplish this, the Service Delivery Lead collaborates with the Customer's Capability Manager to create and maintain the delivery roadmap.

The preferred candidate should possess experience in project management and delivery, coupled with a demonstrated interest in transitioning to service‐operations‐based delivery. This individual will contribute to expanding existing capabilities, advancing operational delivery maturity, and positioning the organisation for scalable growth and successful acquisition of new business through enhanced delivery reliability and improved outcomes.

Key Responsibilities

* Oversee blended delivery of ongoing software sustainment and change initiatives, managing priorities, dependencies, schedules, and delivery modes to ensure consistent, predictable outcomes.
* Provide top cover to insulate technical teams from business‐process overhead (governance admin, stakeholder management, planning artefacts), enabling engineers to stay focused on technical delivery.
* Translate business outcomes and roadmap priorities into an achievable delivery sequence, partnering with Engineering Leads to balance scope, schedule, risk, quality, compliance, and delivery feasibility.
* Own and maintain the integrated delivery plan and release calendar, coordinating scope, sequencing, milestones and dependencies across teams to meet contractual and governance cadence expectations.
* Lead delivery performance and continuous improvement using fit‐for‐purpose metrics, running retrospectives and removing non‐technical impediments to throughput.

What You'll Bring To Make An Impact

* Demonstrated project management and delivery experience, ideally within complex, multi‐team or regulated environments, with accountability for scope, schedule, dependencies, and delivery outcomes.
* Strong experience operating in delivery‐focused roles across sustainment, change, or hybrid delivery models, with the ability to manage competing priorities and delivery modes effectively.
* Clear interest and career intent to transition into a service‐operations‐focused role, contributing to the evolution of delivery capability from project‐based execution toward mature, repeatable service operations.
* Proven ability to support organisational growth objectives and strengthening the ability to scale services and win new work through reliable delivery performance.

Equal Opportunity

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups. Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities, and Pride+) provide an opportunity for team members to connect and collaborate on shared interests and work to support and celebrate our diverse community. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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