Your responsibilities will include:
- Greet patients
- Manage a busy consulting suite reception desk
- Handle enquires with a friendly and professional manner
- Answer and redirect calls
- Organise appointments, reschedule, reminder SMS confirming booking
- Ability to work in a fast-paced environment
- Maintain accurate and effective record management systems including preparation of medical records
- Manage collection of consultation fees via electronic payment
- Liaising with staff from different departments, other GP clinics, hospitals
- Accurate computer data entry
About Us
With 60 inpatients Surgical, Medical and Rehabilitation beds, a rehabilitation gym and 3 operating theatres located on the idyllic Redcliffe Peninsula our facility averages 760 admissions per month.
Specialties include orthopaedics, general surgery, urology, gynaecology, gastroenterology, ophthalmology and internal medicine and the delivery of leading rehabilitation services and programs on the Brisbane Northside.
Peninsula Private Hospital has been providing care to our local community for over 40 years and continually embraces the highest quality of holistic patient care.
Peninsula Private Hospital is supported by a state executive team, our corporate services team and the Healthscope network.
To be successful in the role, you must have:
- Hospital or Clinical Consulting suite experience essential (minimum 12 months)
- Exceptional customer service and communication skills
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Be able to work independently and within a multidisciplinary team environment
- Demonstrated computer skills - MS Office (Outlook, Word, and Excel)
- Experience with Sessional Suite software i.e. Clinic 2 Cloud & Genie software experience
- Zedmed experience (desired)
- Availability to work Monday – Friday 7.30am – 5:30pm
*Candidates without prior hospital consulting suites experience need not apply*
Required Skill Profession
Counselors, Social Workers, And Other Community And Social Service Specialists