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Company Description
Greencross Brookvale is a modern, community-focused veterinary practice that values a caring approach to pet and client wellbeing. Our practice is co-located onsite at a Petbarn retail store, allowing for cross-referrals and a full range of pet care services. We pride ourselves on creating a memorable and positive experience for our clients and their pets.
About The Role
* Permanent Full-time Receptionist position
* Responsibilities include welcoming clients and patients, answering phones, booking appointments, managing payments, handling emails, organizing paperwork, banking, and administrative tasks.
* Triaging patients (training provided during induction).
* Providing advice on vaccine schedules, food, and parasite prevention.
* Preparing estimates for elective procedures.
* Working in a busy environment to enhance customer service skills.
* Joining a friendly team that values teamwork and a positive work environment.
Benefits of Working with Greencross Vets
* Ongoing education programs and annual conferences.
* Career growth opportunities and pathways to advancement.
* Collaborative work with Petbarn to enhance client and patient experience.
* Generous staff discounts on services and products.
* Support for work/life balance.
Candidate Attributes
* Previous experience in a receptionist or administrative role.
* Experience working with animals is highly desirable.
* Proficient in computer use.
* Motivated, caring, and compassionate.
* Excellent customer service and rapport-building skills.
* Organized with high attention to detail.
* Ability to multitask, prioritize, and work under pressure.
* Reliable, accountable, and team-oriented.
* Good communication skills.
* Willingness to contribute to clinic initiatives and goals.
If this role interests you, please apply We look forward to meeting you.
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