1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.FILE MANAGEMENT OFFICER – PERSONAL INJURY - MELBOURNE, VICAt Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.Let’s care for tomorrow, so we can create a better future together, for everyone.A full-time opportunity exists in our Impairment Benefits team for a File Management Officer based in our Melbourne office.About The RoleArranging independent medical examinations for injured workers, ensuring all relevant correspondence is provided to the key stakeholders in a timely mannerCommunicating with the injured workers, reminding them of their appointment dates and timesPreparing correspondence to workers, employers, and other stakeholders in response to either queries received or arising from the processing of claimsAssisting with the day-to-day administration duties of the teamProactively work within the team environment and actively contribute to team goals, assisting other team members, and supporting a positive working environmentAbout YouDemonstrated experience with MS Office ProductsStrong work ethic and time management skillsExcellent customer service skillsBenefits And PerksInclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!For more details about our benefits, visit the Allianz Careers site.About Our CultureWe care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.Join us. 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