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Frontline practice leaders

Launceston
St Giles
Posted: 23 June
Offer description

St Giles is expanding our support services and seeking Frontline Practice Leaders to join our team

If you are an NDIS Support Coordinator or Team Leader who is looking for their next career progression move, we want to hear from you

At St Giles, we are committed to providing whole of life solutions and being Tasmania's leading disability service provider. As a Frontline Practice Leader, you will play a key role in ensuring that our participants receive the highest quality support tailored to their individual needs. You will oversee the day-to-day management of support services, ensuring exceptional care and fostering an environment where participants with disabilities and complex needs can achieve their full potential. You will lead and support a team of dedicated disability support workers, ensuring compliance, efficiency and high-quality service delivery.

What we offer:

* Community focused employer
* Supportive and collaborative team environment
* Salary Packaging
* Health and wellbeing programs including reward and recognition program, EAP and corporate health insurance discount
* Career development and training opportunities
* Onsite parking

Key Responsibilities:

* Lead a team of support workers to provide person-centred, high-quality support that enhances independence, abilities and community participation.
* Act as the first point of contact for staff and participant concerns, resolving issues efficiently.
* Ensure compliance with organisational policies, NDIS standards and confidentiality requirements.
* Provide hands-on support when required, including personal care, community participation and skill development activities.
* Develop and implement participant-centred support plans in collaboration with participants, families and relevant stakeholders.
* Monitor participant progress and adapt support strategies accordingly.
* Maintain strong relationships with participants' families, external partners and service providers.
* Ensure staff are well-trained, supported and aligned with best practices.
* Assist in managing participant finances in line with organisational policies.
* Promote a safe and positive work environment, ensuring adherence to health and safety regulations.
* Be part of the on-call team, supporting staff during emergencies outside business hours.

St Giles requires the following from you:

* Minimum Level 3 qualification in Social & Community Services (or equivalent experience)
* Experience in the Disability sector or similar industry experience
* Strong decision-making and leadership skills
* Medication Endorsement (or willingness to obtain)
* Satisfactory pre-employment medical check
* Current First Aid and CPR Certification
* Current or ability to apply for National Police Check (no older than 3 months)
* Current or ability to apply for Working with Vulnerable People Card/NDIS Worker Screening Check

Apply Now and become a part of a team dedicated to transforming lives through exceptional support services. Please send all enquires .

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