Job Summary
The Supply Chain Manager oversees the end-to-end supply chain operations, ensuring seamless coordination of logistics and procurement processes.
This role is critical to maintaining exceptional customer service outcomes and operational efficiency, supporting the company's commitment to delivering high-quality products on time.
About the Position
The Supply Chain Manager plays a pivotal role in overseeing domestic and international logistics, inventory management, and procurement processes. This role ensures timely delivery of goods and maintains exceptional customer service outcomes.
Key Responsibilities
* Develop and maintain strong relationships with internal teams and external partners to support exceptional customer service.
* Manage domestic and international freight operations, ensuring timely and compliant movement of goods.
* Lead demand forecasting, procurement, and coordination of import/export activities.
* Provide leadership to foster a collaborative and productive team environment, supporting cross-functional responsibilities as needed.
* Prepare and manage shipping documentation, including invoices, packing lists, certificates of origin, and compliance paperwork.
* Coordinate with freight forwarders and customs agents to streamline export processes and resolve bottlenecks.
* Manage inventory and supply orders, ensuring cost-effective procurement of packaging and shipping supplies.
* Supervise daily logistics functions to ensure accurate, efficient, and timely deliveries.
* Investigate and resolve warehouse stock discrepancies, implementing corrective actions.
* Collaborate with finance teams to reconcile logistics-related charges and ensure transactional accuracy.
* Track purchase orders and liaise with suppliers to confirm delivery timelines and fulfilment status.
* Monitor inventory turnover and stock levels, using data-driven insights to optimize reordering points.
* Evaluate and troubleshoot logistical challenges, introducing innovative solutions to enhance supply chain performance.
* Administer supplier contracts, balancing cost efficiency with quality and delivery standards.
* Maintain and refine systems for recording goods movement from acquisition to final delivery.
* Design and enforce operational policies to support procurement, warehousing, and distribution strategies, maintaining optimal stock levels at reasonable costs.