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Assistant service manager

Gold Coast
Frizelle Sunshine Automotive
Posted: 24 August
Offer description

Weekly base earnings + healthy commissions

* Opportunity to join an ASX listed company with a strong family culture
* Exclusive access to staff benefits including discounts on vehicles, parts & servicing
* Supportive environment to ensure your success

Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

We are now on the lookout for an Assistant Service Manager to join our team at Kia Ashmore.

What the role entails:

* Providing the best possible service to customers while maintaining an efficient and profitable operation
* Building and maintaining positive customer and employee relationships
* Operating at optimum capacity with good measures to ensure cost control
* Setting and obtaining service sales and profit objectives
* Organising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
* Assist the Sales Manager to ensure that all CRM scores are at benchmark or better
* Ensure the service process is being closely monitored and controlled
* On every occasion ensure that all interactions by thedealership are of the highest standard, both internally andexternally

What we are looking for:

* Someone who is passionate about the Automotive industry
* Proven leadership experience from a dealership service environment
* A high-level knowledge of service department processes, policies and procedures
* Excellent customer service with well developed communication skills both verbal and written
* Experience in Service Department KPIs with great time management skills
* Experience with Pentana Solutions (Reynolds & Reynolds) preferred
* CurrentManual Drivers Licence
* Embrace development and mentoring from your team, fostering personal and professional growth
* Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
* Exclusive discounts on vehicles, parts and servicing
* Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
* Lifestyle discounts, including Gym memberships and retail discounts
* Paid parental leave to support you and your family


Unlock job insights

Salary match Number of applicants Skills match

Few people know that James Frizelle, the founder of James Frizelles Automotive Group, started his working life as a mechanic in Sydney. Over 30 years later, the family owned business is still driven by James and his son Brett.

James Frizelles Automotive Group was first established in 1985 and today is proud to be one of the largest and most trustworthy Motor Dealers in Queensland, with over 650 staff across six locations and selling over 15,000 new and used vehicles each year.

While there have been many changes in the motor industry over the past few decades, the values at James Frizelles Automotive Group havent changed.

Since the Group was first established, we have focused on retaining our dedication to industry leading customer service, whilst continuing and growing our commitment to support the local community in a large capacity. Located in Southport, Nerang, Robina, Tweed Heads South, Lismore and Springwood; James Frizelles commitment to preserve friendly Old fashioned Service has underpinned our position as a Dealer of Choice since 1985.

Source: This is an extract from the company's own website.

Few people know that James Frizelle, the founder of James Frizelles Automotive Group, started his working life as a mechanic in Sydney. Over 30 years later, the family owned business is still driven by James and his son Brett.

James Frizelles Automotive Group was first established in 1985 and today is proud to be one of the largest and most trustworthy Motor Dealers in Queensland, with over 650 staff across six locations and selling over 15,000 new and used vehicles each year.

While there have been many changes in the motor industry over the past few decades, the values at James Frizelles Automotive Group havent changed.

Since the Group was first established, we have focused on retaining our dedication to industry leading customer service, whilst continuing and growing our commitment to support the local community in a large capacity. Located in Southport, Nerang, Robina, Tweed Heads South, Lismore and Springwood; James Frizelles commitment to preserve friendly Old fashioned Service has underpinned our position as a Dealer of Choice since 1985.

Source: This is an extract from the company's own website.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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