Float Assistant Job Description
About the Position:
We are looking for a dedicated and detail-oriented Float Assistant to join our team. As a key member of our support staff, you will play a crucial role in ensuring the smooth operation of our float therapy facilities.
Responsibilities:
* Assist Float Attendants with operational control and performance of the centre
* Help maintain sales and second-line income targets
* Merchandise inventory
* Manage linen inventory
* Support Float Attendants with administration and diary management
* Complete water chemistry tests and treat effectively
* Respond to customer feedback and enquiries promptly
* Ensure facilities and services are safe and operational
* Assist with marketing for the centre
* Maintain dress standards among staff
* Exceed customer service expectations daily
* Conduct weekly stocktakes
* Keep the facility clean and well-presented at all times
* Prepare float rooms between clients
* Prepare infrared sauna rooms for clients
* Process health fund receipts
* Ensure clinical documentation compliance for massage therapists
* Communicate with massage therapists
* Adhere to brand standards
* Communicate with suppliers
* Promote business on social media
About You:
To be successful in this role, you will require:
* A positive attitude
* A strong work ethic
* A clean and tidy appearance
* High-level communication skills
* Ability to work under deadline
* Responsibility and organisation
* Calm and soothing personality
* Passion for natural therapies
* Social media savvy
Why Work for Us?
Our company offers a supportive work environment with career progression opportunities, discounted services, and a chance to be part of a growing industry.