Tassielink Transit are looking for a motivated, reliable Operations support/driver to join our team in Hobart.
This diverse role will include a mix of both working as a member of the operations team daily and driving our fleet of modern buses.
What Operations Provides to Tassielink:
* Supports the coordination and implementation of our service and charter work on a daily basis.
* Coordinates and implements operational systems and strategies to ensure effective and efficient client services.
* Provides an open line of clear communication between customers, drivers and management.
* Problem solving and relaying the appropriate information/documentation required to drivers and other staff in a timely matter.
* Data entry, collates, reviews and actions customer complaints/feedback. Complete and follow up incident reports including vehicle claim forms.
* Provides support and assistance with any other requirements as instructed.
* Driving duties as required.
* Coordinated with workers to maintain a clean, safe and healthy working environment.
We are looking for:
* A motivated and enthusiastic person with a friendly and outgoing nature.
* Well-presented, with the ability to work both independently and as part of a team.
* Has the ability to problem solve and prioritise workloads and commitments.
* Experience with Microsoft programs and data entry.
* Sound knowledge and experience or held an operational role within the transport industry or similar.
* Experience in dealing with people including customer service.
* The ability to follow instructions, be flexible, with the willingness to learn.
Key Experience and Qualifications you will need:
* Hold an MR licence or above (with the ability to upgrade from automatic to manual licence if required)
* Hold a PPV and working with vulnerable people licence or the ability to obtain both.
* Flexibility to work shifts and rosters including weekend work as directed, both charter and route service work.
* Collect fares, issue tickets via the ticket machine, account for all money's collected.
* Basic bus cleaning and maintenance with the ability to perform a thorough pre departure check via the driver app.
* Basic two-way radio communication.
* Provide exceptional customer service.
Note:
You must have the capacity to undertake the physical requirements of this role.
If you wish to apply for the Operations Support / Driver position please send your Cover Letter and Resume to Dixie Voss at:
Applications will be shortlisted as received and only successful applicants will be contacted.