Family Support Case Worker - Full-Time
About Cullunghutti:
Cullunghutti Aboriginal Child and Family Centre prides itself on being a place of belonging for all children, their families, and the Shoalhaven community. Our Centre is dedicated to all Elders, past and present, for their valuable knowledge, wisdom, and loving care passed on to our Boori's and their families, as well as the community.
Cullunghutti is a special place for children and families to connect, grow, and learn together, reflecting and strengthening Aboriginal identity within the wider community. It brings together a range of early childhood, health, and family support services to improve education, health, wellbeing, and quality of life for Aboriginal children and families, and helps them learn and grow to become the future leaders of our community.
Cullunghutti Aboriginal Child and Family Centre was established under the Indigenous Early Childhood Development National Partnership Agreement (IECDNP), as a Closing the Gap initiative. We are a not-for-profit organisation, and self-managed by our Aboriginal community.
Position Summary:
The Family Support Case Worker provides proactive, responsive, and culturally safe case management to Aboriginal children, young people, and families requiring early intervention support whose needs fall below the threshold for statutory child protection intervention. Working in a voluntary, family-led manner, the role strengthens parenting capacity, enhances family functioning, and promotes child development and wellbeing.
The Case Worker manages an allocated caseload of families, delivers practical and strengths-based support, coordinates referrals, and develops family-led case plans in collaboration with families and relevant stakeholders. Through warm handovers and effective partnership with community services, the Case Worker ensures families receive the right support at the right time.
An important aspect of the role manages new referrals and the introduction of families to relevant activities and workers of Cullunghutti Aboriginal Child and Family Centre whilst ensuring the safety of adults, children, and staff, through effective screening.
Position Requirements
* Experience in working directly with Aboriginal clients, (families and children) and community.
* Relevant qualification or work experience in community services
* Demonstrated experience in engaging with, assessing and working with families where there are complex issues
* Demonstrated skills in client assessment, engagement and awareness of issues relating to client safety, confidentiality and the requirements of relevant legislation (including Child Protection and Family Law).
* Proficiency in the use of IT for data entry, reporting and record keeping.
* Excellent written/verbal skills – a basic level of counselling skills will be well regarded.
* Full drivers licence
* Current working with children check
Key Responsibilities
* Intake, assessment of the needs of clients and their families including screening for eligibility and suitability and to ensure safety for client and workers.
* Providing information to clients and making referrals to and from CACFC services and other related community services.
* Manage new referrals and the introduction of families to relevant activities and workers in Cullunghutti Aboriginal Child and Family Centre
* Work with families to identify support needs and to plan for outcomes they would like for themselves and their children
* Support families to be empowered to engage with government and non-government service providers and participate in the community
* Ensuring compliance with Workplace Health and Safety in line with the organisation's WHS Policy and procedures.
* Assist the team to ensure the service's child protection policy is implemented
* Inform direct supervisor of any allegations or convictions of a child protection nature against any other employees, of which you become aware
* Ensure compliance as a mandated reporter which requires reporting to Community Services, where there is reasonable grounds to suspect that a child is at risk of significant harm
* Take responsibility for the protection and rights of children attending the service
Applications will be accepted until 8th February 2026.
Applications must include:
* A cover letter outlining why you are applying for the position, what skills and experience you could bring to the role.
* A resume with your skills, experience & qualifications, relevant to this position.
* Referees upon request.
Please email applications to
For specific questions about the role please contact Cullunghutti Administration on