Insurance Business Manager
Tesla Oakleigh South, Victoria, Australia
Tesla is seeking a dynamic and strategic Insurance Business Manager to foster alignment between Tesla and insurance companies, ensuring seamless collaboration to enhance customer experiences. This role focuses on reducing key-to-key times for approvals and repairs, coordinating system integrations and quoting platforms, and establishing Tesla as an \"Approved\" Repairer with insurance providers. The ideal candidate will have a strong background in insurance partnerships, business development, and process optimization within the automotive or related industries.
What You'll Do
* Partnership Development: Build and maintain strong relationships with insurance companies to form strategic alignments that benefit both Tesla and the insurers, positioning Tesla as a trusted partner
* Customer Experience Enhancement: Collaborate with internal teams and insurance partners to streamline processes, reducing key-to-key times for repair approvals and completion, ultimately improving customer satisfaction
* System Integration Coordination: Oversee the integration of Tesla's systems with insurance quoting platforms and other relevant technologies to ensure efficient communication, accurate data sharing, and streamlined workflows
* Agreement Negotiation: Lead negotiations with insurance companies to establish Tesla as an \"Approved\" Repairer, securing formal agreements that enhance Tesla's credibility and market position
* Process Optimization: Identify and implement process improvements to expedite approvals, repairs, and claims handling, working closely with Tesla's service and repair teams
* Stakeholder Communication: Act as the primary point of contact between Tesla and insurance companies, ensuring clear, consistent, and professional communication to address issues and align on goals
* Performance Monitoring: Track and analyse key performance indicators (KPIs) related to insurance partnerships, repair timelines, and customer feedback, providing regular reports to leadership with actionable insights
* Compliance and Standards: Ensure all partnerships and processes adhere to industry regulations, insurance standards, and Tesla's quality and safety guidelines
What You'll Bring
* Insurance, Automotive Management, or a related field (or equivalent experience)
* Minimum of 5 years of experience in business development, insurance partnerships, or account management, preferably within the automotive or insurance sectors
* Proven track record of negotiating and securing partnerships or agreements with external stakeholders
* Strong understanding of insurance processes, claims handling, and repair approval workflows
* Experience with system integrations or technology platforms used in insurance or automotive repair industries
* Exceptional communication and interpersonal skills, with the ability to build rapport and influence decision-makers
* Analytical mindset with the ability to interpret data, identify trends, and propose solutions
* Self‐motivated, detail‐oriented, and able to manage multiple priorities in a fast‐paced environment
* Familiarity with Tesla's mission and products is a plus
What We Offer
* Competitive salary and benefits package
* Opportunity to work with a pioneering company in the electric vehicle and sustainable energy space
* A collaborative and innovative work environment
* Career growth opportunities within Tesla's expanding global network
Referrals increase your chances of interviewing at Tesla by 2x
Seniority Level
Entry level
Employment Type
Full-time
Job Function
* Sales and Business Development
Industries
* Motor Vehicle Manufacturing
* Renewable Energy
* Semiconductor Manufacturing
* Utilities
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