Customer Service Representative
We are seeking a highly skilled and dedicated customer service representative to join our team in Burnside. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that every customer leaves the store feeling valued and satisfied.
The ideal candidate will have previous retail and sales experience, with excellent communication skills and a passion for high-quality customer service. You will be required to champion and promote our luxury brands, including PRADA, CHANEL, Ray-Ban, and many others, as well as provide styling and customization services to customers.
In addition to providing exceptional customer service, you will also be responsible for working with our inventory management systems to ensure accurate stock levels and meeting sales targets. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
1. Previous retail and sales experience
2. Excellent communication skills and empathy for customers
3. Ability to work in a fast-paced environment and meet sales targets
Our company values diversity and encourages all interested applicants from different backgrounds to apply. Due to the high volume of applications, only successful candidates will be contacted.
Benefits:
* A great team with friends for life
* Insight and product knowledge to all your favourite brands
* Volunteering opportunities with our affiliated charity, OneSight - helping people around the world gain access to eyecare
* Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others
* Potential to earn uncapped bonuses and frequent incentive programs
* An annual product reimbursement to use across our brands as well as family & friends discounts to share the love
Ready to make an impact?
We pride ourselves on delivering premium service to each and every one of our customers, providing them with a memorable experience in-store.