Product Manager, Authorisation and Security
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2 days ago
Your Team:
Within Retail Banking Services (RBS), the Customer Identity & Digital Trust Services Domain builds scalable services for enterprise-wide consumption, including CommBank app, Netbank, Business Banking, frontline applications and partners.
Our goal is to create world-class experiences by combining cutting-edge capabilities, data-driven insights and a customer-centric focus.
Responsibilities
As a Product Manager, you will:
Translate vision into exceptional identity experiences for customers, continuously improving engagement and security.
Partner with Retail Technology, Security, and various channels to contribute to the vision, product strategy, and roadmap for authorisation and security.
Define and build strong preventative controls that protect customers and make CBA the safest place to bank.
Innovate and adapt the identity and authorisation strategy based on industry advancements, competitive insights, and emerging threats.
Track product performance, adoption, and customer outcomes, tuning services based on measurable results.
Navigate complex technical and organisational challenges, framing problems simply and delivering structured outcomes.
Qualifications
Experience with the complete product lifecycle from idea to launch, measurement, iteration, scale and continuous evolution.
Excellent analytical problem-solving and commercial acumen.
Experience building digital experiences to strengthen security and authorisation; knowledge of Agentic AI desirable.
Strong organisational skills and ability to work independently in a fast-paced, agile environment.
Experience introducing innovative technology and digital security solutions to prevent fraud and scams (preferred).
Expert written communication and presentation skills.
Effective interpersonal skills – collaboration, influencing, negotiation, conflict resolution.
Seniority Level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Advertising End Date: 01/01/2026
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Location: Sydney, New South Wales, Australia
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