Intensive Education Case Manager - Metropolitan South Region
Queensland Government
About The Department
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation.
Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance.
Find out more about working with us.
Why join us
You'll work in a supportive, multi-disciplinary regional team within a department committed to equity, inclusion, and excellence.
Our culture values collaboration, innovation, and wellbeing, with a strong focus on helping every student realise their potential.
About The Role
As the Intensive Education Case Manager, you will work collaboratively in a multi-disciplinary team to deliver intensive case management, provide transition supports as well as manage education, intervention and prevention initiatives relating to students who are at risk of disengagement, already disengaged or at risk of becoming involved with the youth justice system.
The Intensive Education Case Manager reports to the Nominated Manager, Metropolitan South Regional Office, Metropolitan South Region.
What You'll Do
Deliver intensive case management and facilitate behaviour/education interventions for students at risk of disengagement.
Work with students, families, principals, and community organisations to design and implement individual support, transition, and behaviour plans.
Provide strategic advice through data analysis to strengthen student engagement and improve educational outcomes.
Build inclusive and culturally responsive practices for First Nations students, students with disability, and culturally diverse communities.
What We're Looking For
Strong experience in case management, education support, or youth engagement.
Excellent relationship-building skills with families, schools, and service providers.
High-level communication and problem-solving abilities.
A current Blue Card (Working with Children Check) is required.
Current driver's licence.
Willingness to travel (some work may also be after-hours).
Nice To Have
Background in education, social work, or youth justice.
Familiarity with Queensland Department of Education policies and procedures.
Experience leading change in complex environments.
Interested?
To Apply
Attach a brief resume including contact details for two referees (referees should be familiar with your relevant work history).
Attach a written statement (2-page maximum) in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Occupational group Education & Training
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