Japanese film festival 2025 volunteer coordinator (melbourne)

**Location/s**:JFF Melbourne will be held at Palace Cinemas Kino and Como, and ACMI.

**Hours required**: The total workload is approximately 45 hours, with the number of hours worked increasing in the lead up to the Festival. The Volunteer Coordinator is expected to perform their pre-festival and festival duties as outlined below.

**Pre-Festival Period**
- General_
- Act as the contact point for general JFF enquiries and refer media enquiries to the JFF Staff
- Represent the JFF by acting as the local contact point for the JFF Staff and communicating relevant information to volunteers and external stakeholders (Cinema representatives and JFF partners in each state)
- Corresponding with the local Consulate General of Japan office after introduction by JFF Staff, and picking up and delivering banners from the office to the venues
- Handle other festival-related tasks as requested by the JFF Staff
- Volunteers Management_
- Recruit volunteers, organise and conduct a volunteer induction (if possible, at Palace Cinemas) prior to the Opening night
- Roster volunteers for Opening night and Special Guest Talk Event duties if applicable
- Program Booklet Distribution Partners Research_
- Receive from the JFF Staff a list of booklet distribution partners from previous years
- Update the provided list with local organisations that may be suitable as program booklet drop-off points and that may be interested in signing a booklet distribution partnership agreement (JFF program booklets exposure in exchange for publicity through JFF social channels)
- Delete contacts that are not in business anymore
- Update old contacts information if needed
- Add at least 30 new contacts
- Send the updated list back to the JFF Staff
- External Promotion Research_
- Receive from the JFF Staff a list of external promotion contacts from previous years
- Update the external promotion list
- Delete contacts that are not in business anymore
- Update old contacts information if needed
- Add at least 30 recent contacts
- Send the updated list back to the JFF Staff
- Promotion Through Your Network_
- Promote the JFF through your existing contacts and take initiative to approach independently your network of like-minded community groups, eg. university societies, Japan related clubs, and education services to disseminate JFF information
- Encourage volunteers to promote JFF through word-of-mouth and social media

**Festival period**
- Opening Reception_
- Assist the JFF Staff with the opening reception including guestlist management
- Attend the JFF info desk
- Provide excellent front-of-house services to patrons and special guests
- Coordinate and assign tasks to volunteers:

- Information desk duties
- Ushering
- Reminding guests to take the online survey
- Help to keep the Opening reception area tidy
- Brief, supervise and provide support to volunteers
- Liaise with cinema staff for front-of-house communications and access to storage facilities
- Manage incidents as required
- Special Guest Talk Event (to be confirmed)_
- Act as a MC during the talk event (introducing the event and special guest)
- Assist the JFF Staff with any guestlist management and any VIP seats allocation
- Attend the JFF info desk
- Provide excellent front-of-house services to patrons and special guests
- Coordinate and assign tasks to volunteers:

- Information desk duties
- Ushering
- Reminding

**Post-Festival period**
- Material Delivery and Shipping_
- Pick up banners from the venues and deliver them to the local Consulate General of Japan office following the below steps:

- Contact the local Officer and agree with them on a banner delivery date within one week after the festival closing date, after the JFF Staff introduces you to the Consulate General local contact
- Deliver banners to the Consulate General office on the designated date
- Organise shipping of any leftover JFF materials at the venues as instructed by the JFF Staff
- Report_
- Wrap up meeting with the JFF Staff
- Provide a post-event report based on a template provided by the JFF Staff
- Requirements_
- Must be passionate about promoting JFF
- Possess strong project management and organisational skills
- Excellent oral and written communication skills and interpersonal skills
- Exceptional customer service skills
- Be motivated and take initiative
- Must be able to work autonomously
- Japanese language skills not essential but desirable

**Job Type**: Contract
Contract length: 4 months

Pay: $800.00 per year

Application Deadline: 23/07/2025
Expected Start Date: 08/08/2025

📌 Japanese Film Festival 2025 Volunteer Coordinator (Melbourne)
🏢 The Japan Foundation, Sydney
📍 Melbourne