Overview
Meriton Suites currently has an opportunity available for an Assistant Night Manager for our Broadbeach hotel.
About the Role
As the Assistant Night Manager you will support the Night Manager to represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.
Responsibilities
* Support Night Manager in overall supervision of the hotel
* Solely represent Meriton Suites in the absence of the Night Manager's days off
* Ensure the safety and wellbeing of all guests and colleagues
* Greeting and welcoming our guests
* Management and training of staff
* Check-in and check-out of guests
* Complaint handling and resolution
* Ensuring relevant front desk tasks are actioned and completed
* Attend to guest enquiries, requests and follow-ups if required
* Preparation and set up for the following day
* Guest accounting
* Auditing
* Occasional covering of AM/PM shifts when required
Your Attributes
* Confident and able to work under pressure
* Proactive and able to make decisions autonomously
* Professionally presented
* A genuine passion for guest and colleague experience
* Well organised with a meticulous eye for detail
* Cultivates a positive team culture
Why Meriton Suites?
Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
'Merit Academy' our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide professional and personal advice
Friends and Family discounts
Team activities and social events
Induction program for all new starters
For more information on Meriton Suites including our national expansion pipeline please visithttps://www.meritonsuites.com.au/
If you would like to be considered for this opportunity, please click on the Apply Now tab below.
Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note this job advertisement details adult rates of pay, junior rates of pay will apply for junior candidates. Please note that we will not consider external agencies as recruitment for this role is handled internally.
Job Details
Hospitality & Tourism 1,001-5,000 employeesMeriton Suites is Australia's largest single owner-operator of hotel rooms with 23 locations across Sydney, Brisbane, Gold Coast, Melbourne and Canberra, offering a total of 6,210 suites. Our spaciously designed suites offer the freedom and flexibility of apartment-style hotel accommodation, where large living areas, fully equipped kitchens, and modern amenities provide all the comforts of home.
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