Work as a strategic leader to oversee the end-to-end management of campus technology operations and projects across areas such as Learning & Teaching Technology, AV, Cybersecurity, Infrastructure, EUC, Data Centre, and Networking.
This role requires applying recognised project management frameworks to drive governance maturity and collaborate with stakeholders and IT teams to deliver business-led improvement roadmaps.
Key Responsibilities
* Engage and influence stakeholders, including C-suite executives, to align network, AV, and campus technology projects with the University's strategic and digital transformation goals.
* Collaborate with IT, Facilities, Learning Spaces, and academic teams to prioritise and deliver initiatives that enhance digital infrastructure and learning environments.
* Oversee a portfolio of technology programmes and projects, including network upgrades, AV rollouts, unified communications, and hybrid learning environments.
* Lead end-to-end delivery of enterprise-scale projects using recognised methodologies (Agile, PRINCE2, PMBOK), ensuring integration with existing infrastructure and services.
* Manage project schedules, budgets, risks, and vendor relationships, providing strategic reporting to governance forums and executive stakeholders.
* Provide day-to-day support and guidance to the Network and AV technicians in managing day-to-day issues and jointly developing continuous improvement and technology refresh plans and projects.
* Ensure compliance with technical standards for network architecture and AV systems while championing continuous improvement in governance and delivery practices.
Qualifications, Skills & Experience
* Relevant postgraduate qualification with extensive experience, or equivalent combination of education and proven management expertise in large-scale IT projects.
* Demonstrated experience in end-to-end project delivery using methodologies such as Agile, PRINCE2, or PMBOK, and strong understanding of enterprise network architecture (LAN/WAN, SD-WAN, MPLS) and AV systems.
* Expertise in network technologies (Wi-Fi 6/6E, segmentation, QoS), network security (firewalls, NAC, VPNs, IDS/IPS), cloud networking (AWS), and AV integration (video conferencing, AV-over-IP, lecture capture).
* Strong skills in risk and issue management, vendor and contract management, governance reporting, and stakeholder engagement at executive and C-suite levels.
* Proven ability to solve complex project and operational issues, manage budgets, and deliver large-scale programmes within medium to large organisations.
* Excellent communication, leadership, and relationship-building skills, with adaptability to work across varied domains and drive continuous improvement in project delivery.
Benefits
* Fast paced environment with opportunity for professional growth.
* Generous training and development opportunities.
* Friendly and collaborative working environment.