Job Opportunity:
We are currently seeking a highly motivated and organized Customer Support Team Member to join our team!
About the Role:
This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat in a friendly and professional tone
* Resolve customer complaints and issues in a fair and timely manner
* Work collaboratively with the sales team to ensure seamless customer experiences
* Develop and maintain knowledge of products and services to provide informed solutions to customers
* Meet and exceed performance metrics and targets
Required Skills and Qualifications:
* Degree in Business, Marketing, or related field (not required but desirable)
* 1+ year of experience in customer-facing role (either retail, hospitality, or call center environment)
* Excellent communication, problem-solving, and time management skills
* Able to work in a fast-paced environment with multiple priorities and deadlines
* Proficient in MS Office and Google Suite
Benefits:
* Friendly and dynamic work environment
* Ongoing training and development opportunities
* Competitive hourly rate ($25-$30 per hour)
* Opportunities for career advancement
What We Offer:
* A chance to work with a talented team
* The opportunity to develop new skills and grow professionally
* A fun and supportive work environment
* Flexible working hours
Contact Information:
Please submit your resume and a brief cover letter outlining your qualifications and experience to [insert contact information].
Location:
We are based in Australia, with the option to work remotely.