Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to the operation of our network. If you like to work with new technologies and optimizing existing technology and have experience participating in network/systems support for a large-scale enterprise or service provider environment -we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.
Key Job Responsibilities
* Support and maintain our next generation networks.
* Deliver simple, sustainable and repeatable solutions and processes.
* Partner with our broader Technical Operations organization to reduce operational burden.
* Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.
* Drive standards across the network and ensure that we are fully compliant to those standards and policies.
* Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
* Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
* Improve our detection mechanisms by designing and implementing new alerts.
* Identify and troubleshoot recurring platform issues for full resolution.
* Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
* Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
* Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
* Effectively contribute towards hiring and developing others in the team.
Basic Qualifications
* 8+ years of major internet routing protocols experience
* 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience
* Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Preferred Qualifications
* 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience
* 4+ years of working in a Linux/Unix environment experience
* In-depth knowledge of and experience with major router platforms; network design and architecture.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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