A leading urban consultancy in Melbourne is seeking an IT Support Technician. The successful candidate will provide first and second-level support across the national IT Helpdesk. Key responsibilities include troubleshooting desktop issues and supporting Office 365 applications. Applicants should have technical skills, experience in an IT support role, and a passion for enhancing user experience. Benefits include parental leave, ongoing training, and mentorship, fostering an inclusive work environment.#J-18808-Ljbffr