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Quality & training leader — elevate customer service qa

Ipswich
Government Recruitment Service
Customer Services agent
Posted: 29 April
Offer description

The Government Recruitment Service is seeking a Quality and Training Manager based in Ipswich City, Queensland. This role encompasses direct management of the Learning and Development Officer and oversight of comprehensive training programmes. A successful candidate will demonstrate strategic thinking, excellent communication skills, and leadership capabilities to align training outputs with business goals. Responsibilities also include creating training plans and evaluating the effectiveness of training programs through regular reporting.#J-18808-Ljbffr

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