* Full-time ongoing employment opportunity in a vibrant and supportive team
* Based in Parramatta with flexible working arrangements available
* Remuneration of $113,574 - $125,720 plus super & leave loading
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
About the role
The Technical Advisor – Claims, manages a portfolio of complex and medium-risk workers' compensation cases in accordance with the requirements of Workers Compensation legislation.
For further information please click here to view the role description.
About you
* Extensive expertise in managing complex and medium-risk workers' compensation cases, including litigation and sensitive matters, with in-depth knowledge of the Workers Compensation Act 1987 and the Workplace Injury Management Act 1998.
* Ability to critically review and respond to legal advice, effectively applying tailored claims management strategies to minimise disruption to educational services.
* Strong skills in strategic collaboration, contributing to the development and implementation of initiatives that meet compliance, service, and performance targets.
* Experience in delivering targeted training, conducting quality reviews, and enhancing the case management capabilities of team members.
* Proficiency in stakeholder engagement, with proven success in building professional relationships that support work recovery processes and improved injury management outcomes.
* Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
* Demonstrated understanding of and commitment to the value of public education.
* A current NSW Driver's License or equivalent and have a willingness to travel.
Benefits
* Flexible working arrangements
* 35 hour working week
* Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
* Flex Leave entitlements, generous holidays & leave conditions
* Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department's values and priorities.
Please refer to the Applicant's Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.
All other applicants please submit your application by clicking 'Apply Now'.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: Thurs 28 May 2026 at 11:59pm.
For role enquiries please contact Ida Torrelli, Leader Claims Management at ; and for recruitment process enquiries please contact Alexis Katombe at
We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education's Diversity, equity and inclusion webpage.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.