Job Description:
The role of the A04 Training and Development Support Officer is a crucial part in enhancing business outcomes and supporting the achievement of client goals.
The successful candidate will provide administrative support to the training and development team, utilizing their skills to maintain high accuracy in all administrative documents.
Effective time management is essential in completing tasks with competing priorities and procedures that may not be entirely defined.
* Maintain accurate records using departmental standards and style guides.
* Coordinate communication between operational needs and the training and development team for efficient onboarding of new staff.
* Manage staff onboarding, follow-up training, and post-training coaching and development needs.
* Monitor and record training and assessment information using administrative systems.
* Contribute to continuous improvement of training processes by preparing reports, feedback, and recommendations.
* Support onboarding and training process by setting up rooms, printing materials, and taking attendance.
* Update, review, and create resources in collaboration with the training and development team.
* Build and maintain effective working relationships with internal and external stakeholders to support training initiatives.
Key Responsibilities:
The ideal candidate should possess excellent communication and organizational skills, as well as proficiency in utilizing software programs.
Benefits:
This role offers opportunities for growth and development within the organization, while also providing a fulfilling work environment.
Ambitious candidates will find this position appealing, given its potential for professional advancement and skill enhancement.