We are seeking a skilled and enthusiastic Sales Advisor to join our retail team. In this role, you will be responsible for delivering exceptional customer experiences in a fast-paced environment. You will work closely with customers to understand their fashion needs and preferences, offering personalized recommendations and promoting campaigns and offers to drive sales engagement.
Key Responsibilities
* Provide excellent customer service by engaging with and welcoming customers in the service areas and on the sales floor.
* Utilize product and fashion knowledge to inspire customers with purchasing suggestions and promote campaigns and offers.
* Maintain tidy and visually appealing store fixtures to maximize sales.
* Ensure great garment care and replenishment of sizes and styles across departments to meet customer demands.
* Follow all routines at cash desks and fitting rooms to ensure maximum customer satisfaction.
* Drive Hello Member program aligned with store goals to enhance customer loyalty and retention.
Beyond providing exceptional customer experiences, you will also play a key role in maintaining a positive and efficient store environment. This includes keeping track of stock levels, processing transactions accurately, and adhering to company policies and procedures.
To succeed in this role, you should possess strong communication and interpersonal skills, as well as a passion for fashion and customer service. Previous retail experience is highly desirable, but not essential. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.