Are you looking for an exciting new opportunity? Join a fast-growing managed IT support and consulting provider with a fresh mindset and a strong appetite for solving complex challenges. Founded by former corporate IT support professionals and healthcare systems consultants, the organisation brings real-world experience of the pressures faced by businesses of all sizes. With a focus on helping customers maximise productivity through smarter use of technology, the team also enables organisations to reduce operational costs by confidently outsourcing IT management to trusted experts.
If you would like to learn more about this opportunity, feel free to reach out and apply today!
Key Responsibilities
* Administer, troubleshoot, and optimise customer Aruba switching environments, including VLANs, routing, and network segmentation.
* Configure, manage, and support Fortinet firewalls, VPNs, and security policies.
* Maintain and support Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, and related services.
* Support and administer Azure, Office 365, Exchange Online, SharePoint, and Intune.
* Proactively monitor network and system performance, resolving issues before they impact clients.
* Participate in project work including network refreshes, firewall upgrades, cloud migrations, and infrastructure optimisation.
* Provide excellent communication and client-focused support in a multi-customer MSP environment.
Networking
* Aruba switching (CX/ProCurve)
* Fortinet Firewalls (FortiGate) including SD-WAN, VPN, and security policy management
* VLANs, routing fundamentals, wireless troubleshooting
* Network monitoring tools and performance optimisation
Systems & Cloud
* Windows Server Administration
* Active Directory, Azure AD, Group Policy
* Office 365, Intune, Exchange Online
* Azure IaaS (VMs, storage, identity)
MSP Experience
* Supporting multiple customer environments
* Strong troubleshooting and communication skills
* Working within SLAs and ticketing systems
* Nice to Have Certifications:
* Aruba ACE/ACMP, Fortinet NSE4+, CCNA, Azure Administrator, ITIL.
Benefits
* Fully remote (WFH) role with flexible hours
* Join a fast-growing MSP with real career progression
* Exposure to modern networking and cloud technologies
* Supportive team and collaborative engineering culture
* Paid certification and training support
Salary
* $90,000
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