Sales assistant (canberra)

Permanent Full-Time Chance | Canberra Location | From $60,000 per annum plus superannuation

Our client is currently seeking an experienced Sales Assistant to join their team. As a key member of the sales team team, you will cultivate and nurture client relationships through various administrative support duties to drive sales and business outcomes. You will directly support a Sales Executive through the below duties.

• Assist in generating leads and identifying potential clients in need of digital forensic tools, services, and training.
• Collaborate with the sales team to prepare and support sales presentations and proposals.
• Coordinate with technical staff to gather information and provide accurate estimates for services.
• Maintain client records and update the customer relationship management (CRM) system.
• Follow up with clients to ensure satisfaction and address any concerns or issues.
• Keep abreast of industry trends, competitive offerings, and changes in digital forensic technology.
• Assist with marketing efforts, including social media updates, website content, and promotional materials.
• Provide administrative support to the sales team, including scheduling appointments and managing calendars.

• Previous experience in a sales support or customer service role, preferably in the digital forensic or technology sector.
• Knowledge of digital forensic principles, tools, and methodologies is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Proficiency in Microsoft Office suite and familiarity with CRM software.
• Bachelor's degree in a relevant field (e.g., computer science, criminal justice) preferred, but not required.
• History of achieving and exceeding sales targets and business growth.
• Willingness to travel to meet with clients, attend industry events, and oversee sales activities.

You may be required to complete a Police Check throughout the recruitment process.