Account Manager (Online Affiliates)
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ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
We're hiring for an Account Manager to focus on managing and growing a range of brand partners in the Online Affiliates Team. If you are inspired to take up new challenges and leave a mark on the e‐commerce landscape, then come and be part of our growing ShopBack Family! As an Account Manager on the Online Affiliates Team at ShopBack, you will be responsible for managing and nurturing relationships with key affiliate partners. Your role will involve optimizing affiliate campaigns, driving revenue growth, and ensuring seamless communication between partners and internal teams.
Responsibilities
* Develop and maintain strong relationships with affiliate partners to drive engagement and performance.
* Monitor and analyze affiliate performance, providing insights and recommendations for optimization.
* Collaborate with internal teams to ensure the successful execution of campaigns.
* Handle day‐to‐day communication with affiliates, addressing inquiries, and resolving issues promptly.
* Regularly attend industry events and networking events.
Essentials To Succeed
* 3 to 5 years of proven experience in account management, preferably in affiliate marketing or e‐commerce.
* Strong analytical skills with the ability to interpret data and make data‐driven decisions.
* Excellent communication and relationship‐building skills.
* Ability to work in a fast‐paced environment and manage multiple projects simultaneously.
* Familiarity with affiliate marketing platforms and tools is a plus.
* Demonstrated use of Generative AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
ShopBackers' DNA
Grit: We tackle all challenges head‐on, working together to solve problems and achieve success.
Hunger: We value hard work, and having relentless drive.
Speed: We move fast and have a bias for action, all to deliver maximum impact.
Impact: We focus on results, always aiming for the best possible outcomes and timelines.
Growth: We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Opportunities & Benefits
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Competitive compensation based on your performance.
Work‐From‐Anywhere benefit to enable you to thrive personally and professionally.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Employment Information
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Marketing and Sales
Industries: Technology, Information and Internet
Equal Opportunity Employer
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
AI Use in Hiring
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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